Privacy Policy

Effective Date: May 16, 2026

Lumière Skin Studio respects your privacy. This Privacy Policy explains how we collect, use, store, share, protect, and process information when you visit our website, submit a form, request an appointment, communicate with us, receive services from us, or otherwise interact with Lumière Skin Studio.

By accessing our website, submitting information, requesting an appointment, communicating with us, or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use our website, submit any form, provide personal information, request an appointment, or receive services from Lumière Skin Studio.

1. Business Information

Lumière Skin Studio is a skincare and facial service provider located in Port St. Lucie, Florida.

Brand name: Lumière Skin Studio

Service area: Port St. Lucie, Florida

Website: https://lucie-lumiere.mnails.studio/

Contact email: help@lucie-lumiere.mnails.studio

In this Privacy Policy, “Lumière,” “we,” “us,” and “our” refer to Lumière Skin Studio. “You,” “your,” “client,” “visitor,” and “user” refer to anyone who visits our website, submits information, requests an appointment, communicates with us, or receives services from us.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website, booking forms, contact forms, emails, phone communications, text messages, SMS messages, social media communications, appointment requests, intake processes, consultations, client interactions, and service related communications.

This Privacy Policy does not apply to websites, platforms, applications, payment processors, analytics providers, advertising networks, social media platforms, or other third party services that we do not own or control.

3. Information We Collect

We may collect personal information that you voluntarily provide to us, information collected automatically when you use our website, and information related to appointments, services, communications, and client interactions.

3.1 Information You Provide Directly

When you submit a form, request an appointment, contact us, or communicate with Lumière Skin Studio, we may collect information including but not limited to:

• Full name
• Email address
• Phone number
• Appointment request details
• Service interests
• Preferred appointment time or availability
• Messages, questions, or notes you submit
• Any information you voluntarily include in a form, email, text message, or other communication

3.2 Appointment and Service Related Information

If you request or receive services from Lumière Skin Studio, we may collect additional information related to your appointment and skincare needs.

This may include but is not limited to:

• Skin concerns
• Skin type
• Product preferences
• Known allergies
• Skin sensitivities
• Relevant skincare history
• Relevant service history
• Aftercare notes
• Appointment history
• Cancellation or no show history
• Client preferences
• Photos or visual records if separately authorized

You should not submit medical information unless it is necessary for us to determine whether a cosmetic skincare service may be appropriate for you. If you voluntarily disclose health related, skincare related, allergy related, medication related, or sensitivity related information, you consent to our use of that information for service evaluation, safety, appointment preparation, client communication, recordkeeping, and related business purposes.

3.3 Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, browser tools, device identifiers, and similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Approximate location based on IP address
• Form interaction data
• Marketing campaign information
• UTM parameters
• Click activity
• Website performance data
• Cookie identifiers
• Advertising identifiers where applicable

3.4 Information From Third Party Platforms

We may receive information from third party platforms if you interact with our website, ads, social media pages, booking tools, analytics tools, or communication systems.

These platforms may include but are not limited to:

• Google Analytics
• Google Ads
• Meta Pixel
• Facebook
• Instagram
• Website hosting providers
• Form plugins
• Email service providers
• SMS or phone communication providers
• Booking or scheduling tools if added in the future
• Payment processors if added in the future

The information we receive from third party platforms depends on your settings, the platform policies, the technology used, and your interaction with our website or advertising.

4. How We Use Information

We may use collected information for legitimate business, operational, legal, marketing, safety, and service related purposes.

This may include but is not limited to:

• Responding to appointment requests
• Contacting you about your inquiry
• Confirming, rescheduling, or managing appointments
• Providing skincare and facial services
• Preparing for your visit
• Reviewing suitability for cosmetic skincare services
• Communicating service related information
• Sending appointment reminders
• Sending aftercare guidance
• Providing customer support
• Improving our website
• Improving our services
• Measuring website performance
• Analyzing marketing performance
• Running advertising campaigns
• Retargeting website visitors where permitted
• Preventing spam, fraud, misuse, abuse, or unauthorized activity
• Protecting our legal rights
• Maintaining business records
• Complying with legal obligations
• Resolving disputes
• Enforcing our Terms and Conditions

5. Communications Consent

By submitting a form, requesting an appointment, contacting us, or providing your contact information, you consent to receive communications from Lumière Skin Studio by email, phone call, text message, SMS, or other reasonable communication methods.

These communications may include appointment confirmations, scheduling questions, reminders, follow ups, service related messages, aftercare instructions, intake questions, business updates, promotional messages, special offers, and other communications related to Lumière Skin Studio.

Message and data rates may apply depending on your mobile carrier.

You may opt out of promotional communications where applicable. However, even if you opt out of promotional messages, we may still contact you for non promotional purposes, including appointment management, service related matters, safety concerns, billing, policy updates, legal notices, dispute resolution, or other necessary business communications.

6. Cookies, Pixels, Analytics, and Tracking Technologies

Our website may use cookies, pixels, tags, tracking scripts, analytics tools, advertising tools, and similar technologies.

These technologies may be used to:

• Operate the website
• Improve website functionality
• Understand how visitors use the website
• Measure form submissions
• Analyze traffic sources
• Track advertising performance
• Retarget visitors with advertising
• Measure conversions
• Improve marketing campaigns
• Prevent spam or abuse

We may use third party tools such as Google Analytics, Google Ads, Meta Pixel, Facebook, Instagram, or similar platforms. These third parties may collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services, analytics, advertising, personalization, or reporting.

You can manage cookies through your browser settings. You may also be able to control advertising preferences through third party platforms such as Google, Meta, Facebook, Instagram, or your device settings.

If you disable cookies or tracking technologies, some parts of the website may not function properly, and some services, forms, analytics, or advertising features may be limited.

7. Advertising and Retargeting

We may use information collected through cookies, pixels, analytics tools, advertising platforms, or form interactions to run online advertising and retargeting campaigns.

This means you may see Lumière Skin Studio ads on third party platforms after visiting our website or interacting with our content.

Advertising platforms may use cookies, device identifiers, browser information, engagement data, or similar information to deliver, measure, and improve ads.

We do not control how third party advertising platforms independently collect, use, or process your data. Your use of those platforms is subject to their own privacy policies, settings, and terms.

8. Contact Form and Booking Form Data

Our website may use a contact form or booking request form to collect your name, phone number, email address, and other details you choose to provide.

Submitting a form does not guarantee an appointment, service, price, availability, or confirmation.

Form submissions may be delivered to us by email, stored through website systems, processed by plugins, stored by website hosting providers, sent to connected tools, or transferred to business systems used to manage inquiries and appointments.

You are responsible for providing accurate and current information. We are not responsible for missed communications, failed appointment confirmations, or scheduling issues caused by incorrect, incomplete, or outdated information provided by you.

9. Skincare Information and Sensitive Information

Because skincare services may require awareness of allergies, sensitivities, recent treatments, skin conditions, medications, product reactions, or other personal details, we may ask you to provide information that may be sensitive in nature.

We collect this information only when it is voluntarily provided by you or reasonably needed for service evaluation, safety, treatment preparation, client communication, aftercare, recordkeeping, or legal protection.

You should not provide information that is not relevant to your service or inquiry.

You understand that Lumière Skin Studio is not a medical provider, dermatology office, hospital, healthcare clinic, or emergency care provider. Information you provide to us is used for cosmetic skincare service purposes and business purposes only.

We do not use sensitive information to diagnose, treat, cure, prevent, or manage medical conditions.

10. No HIPAA Relationship

Lumière Skin Studio is a cosmetic skincare and facial service provider. We are not a medical clinic, health insurance plan, healthcare clearinghouse, hospital, physician office, or dermatology practice.

Information you provide to Lumière Skin Studio may not be protected by the Health Insurance Portability and Accountability Act, commonly known as HIPAA, unless legally required in a specific situation.

Even when HIPAA does not apply, we still take privacy seriously and use reasonable measures to protect personal information.

11. How We Share Information

We do not sell your personal information in exchange for money.

However, we may share, disclose, or make information available to third parties when necessary for business, operational, legal, marketing, website, communication, or service related purposes.

This may include sharing information with:

• Website hosting providers
• Website maintenance providers
• Form plugins or form processing tools
• Email providers
• SMS or phone communication providers
• Analytics providers
• Advertising platforms
• Social media platforms
• Booking or scheduling platforms if used in the future
• Payment processors if used in the future
• Professional advisors
• Legal counsel
• Accountants
• Insurance providers
• Service providers who help operate our business
• Government agencies, regulators, courts, or law enforcement where legally required

Third party service providers may process information on our behalf or independently according to their own privacy policies and legal obligations.

12. Legal Disclosures

We may disclose personal information if we believe disclosure is necessary or appropriate to:

• Comply with applicable law
• Respond to legal process
• Respond to lawful requests from authorities
• Protect our rights, property, safety, or business interests
• Protect clients or others
• Prevent fraud, abuse, spam, security issues, or unlawful activity
• Enforce our Terms and Conditions
• Resolve disputes
• Defend against claims
• Support insurance, legal, tax, accounting, or compliance needs

13. Business Transfers

If Lumière Skin Studio is involved in a business transaction, such as a sale, merger, acquisition, restructuring, transfer of assets, change of ownership, financing, bankruptcy, or similar event, personal information may be transferred, disclosed, reviewed, or processed as part of that transaction.

Any receiving party may continue to use information as described in this Privacy Policy unless otherwise required by law.

14. Payment Information

At this time, appointment requests may be submitted through a website form. If Lumière Skin Studio adds online payments, deposits, booking fees, packages, memberships, gift cards, or other paid features in the future, payment information may be processed by third party payment processors.

We do not intend to store full credit card numbers on our website. Payment processors may collect, process, and store payment information according to their own privacy policies, security practices, and terms.

We are not responsible for the privacy, security, processing, errors, downtime, or data handling practices of third party payment processors.

15. Photos, Images, and Visual Content

Images, videos, graphics, before and after style visuals, treatment visuals, skincare visuals, studio visuals, and promotional content displayed on our website may be illustrative, staged, licensed, stock based, edited, artificial intelligence generated, or otherwise not representative of actual clients.

Website images are used for branding, aesthetic, informational, and marketing purposes only.

If we request or use real client photos in the future, we will request consent where appropriate. We may use client photos for consultation, service records, progress tracking, marketing, social media, educational content, or promotional purposes only when permitted by applicable law and our consent process.

You should not send photos containing private, sensitive, medical, explicit, or unnecessary personal information unless we specifically request them for a legitimate service related purpose.

16. Reviews and Testimonials

If you submit a review, testimonial, comment, message, or feedback, you authorize Lumière Skin Studio to use, display, reproduce, edit, publish, or share that content for business, marketing, website, social media, promotional, or service improvement purposes, unless you state otherwise in writing.

We may edit testimonials or reviews for grammar, length, formatting, clarity, privacy, or presentation, provided the general meaning is not materially changed.

You should not include private, medical, financial, or sensitive information in reviews or public comments.

17. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information for appointment management, client communication, service records, business records, legal compliance, dispute resolution, fraud prevention, tax purposes, accounting, insurance, marketing analysis, website analytics, and enforcement of our Terms and Conditions.

Retention periods may vary depending on the type of information, purpose of collection, legal obligations, business needs, and risk management considerations.

We may delete, anonymize, aggregate, or archive information when it is no longer reasonably needed.

18. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no website, email system, form submission, internet transmission, hosting provider, plugin, database, SMS system, or electronic storage method is completely secure.

You understand and agree that you provide information at your own risk and that Lumière Skin Studio cannot guarantee absolute security of any information transmitted or stored electronically.

You should not send highly sensitive information through website forms, email, SMS, or social media unless necessary and requested.

19. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights or choices regarding your personal information.

These may include the ability to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of promotional emails where applicable
• Opt out of promotional text messages where applicable
• Manage cookies through browser settings
• Manage advertising preferences through third party platforms
• Limit certain tracking technologies through device or browser settings

To submit a privacy request, you may contact us at help@lucie-lumiere.mnails.studio.

We may need to verify your identity before responding to certain requests. We may deny or limit requests where permitted by law, including when information must be retained for legal, security, business, appointment, dispute, tax, accounting, fraud prevention, or compliance purposes.

20. State Privacy Rights

Privacy rights may vary by state. Depending on where you live and whether applicable privacy laws apply to Lumière Skin Studio, you may have additional rights regarding access, deletion, correction, portability, opt out of targeted advertising, opt out of sale or sharing, or limitation of certain sensitive information.

If a state privacy law applies to your information and to our business, we will respond to valid requests as required by applicable law.

Nothing in this Privacy Policy is intended to limit rights that cannot be waived under applicable law.

21. California Privacy Notice

If you are a California resident, California privacy laws may provide certain rights regarding your personal information, depending on whether the law applies to our business and your interaction with us.

We do not sell personal information for money. However, certain advertising, analytics, cookie, and tracking activities may be considered sharing or targeted advertising under some privacy laws.

You may contact us at help@lucie-lumiere.mnails.studio to submit a privacy request.

22. Florida Privacy Notice

Lumière Skin Studio is located in Florida. We take reasonable measures to protect personal information and use collected information for legitimate business, service, communication, marketing, safety, legal, and operational purposes.

If any Florida privacy or data security law applies to our business or your information, we will handle valid requests and obligations as required by applicable law.

23. Children’s Privacy

Our website and services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from individuals under 18 years of age.

If we discover that we have collected information from an individual under 18 without appropriate authorization, we may delete the information, cancel the request, refuse service, and take other appropriate action.

If you believe that a minor has provided information to us, please contact us at help@lucie-lumiere.mnails.studio.

24. Do Not Track Signals

Some browsers may send Do Not Track signals or similar privacy signals.

Because there is no uniform industry standard for responding to all such signals, our website may not respond to every Do Not Track signal.

You can control certain tracking technologies through browser settings, cookie settings, device settings, or third party advertising settings.

25. Email Marketing

If you provide your email address, we may use it to respond to your inquiry, manage appointments, send service related messages, provide aftercare guidance, send business updates, or send promotional communications.

You may unsubscribe from promotional emails where applicable by following the instructions in the email or contacting us directly.

We may still send non promotional communications related to appointments, services, transactions, policy updates, legal notices, safety matters, or other necessary business purposes.

26. SMS and Text Messaging

If you provide your phone number, you consent to receive phone calls, text messages, SMS messages, or similar communications from Lumière Skin Studio.

These messages may relate to appointment requests, confirmations, reminders, rescheduling, follow ups, aftercare, service questions, promotions, or other business purposes.

Message frequency may vary. Message and data rates may apply.

You may opt out of promotional SMS messages where applicable, but we may still contact you for appointment, service, legal, safety, billing, or other necessary non promotional purposes.

27. Social Media

If you interact with Lumière Skin Studio on social media, including Facebook, Instagram, or other platforms, those platforms may collect information about you and your interaction with our content.

Your use of social media platforms is governed by the privacy policies and terms of those platforms.

We are not responsible for the privacy, security, data processing, advertising, tracking, or content practices of any social media platform.

28. Links to Other Websites

Our website may contain links to third party websites, social media pages, booking tools, payment tools, advertising platforms, or other external services.

We do not control third party websites or services and are not responsible for their content, privacy policies, security practices, data collection, tracking technologies, or business practices.

You should review the privacy policies and terms of any third party websites or services you use.

29. International Visitors

Lumière Skin Studio is located in the United States and our website is intended primarily for users in the United States.

If you access our website from outside the United States, you understand that your information may be collected, processed, stored, and used in the United States or by service providers located in the United States or other jurisdictions.

Privacy laws in the United States may differ from privacy laws in your country.

30. Accuracy of Information

You are responsible for providing accurate, complete, and current information when submitting forms, requesting appointments, or communicating with Lumière Skin Studio.

We are not responsible for issues caused by incorrect, incomplete, outdated, or false information provided by you.

You may contact us at help@lucie-lumiere.mnails.studio to request correction of certain information.

31. Spam, Fraud, and Abuse Prevention

We may use collected information to detect, prevent, investigate, and respond to spam, fraud, abuse, unauthorized access, suspicious activity, false submissions, malicious activity, security threats, or violations of our Terms and Conditions.

We reserve the right to block, restrict, ignore, delete, report, or preserve information related to suspicious, abusive, fraudulent, or unlawful activity.

32. Aggregated and Deidentified Information

We may use aggregated, anonymized, or deidentified information for analytics, marketing, reporting, business planning, website improvement, service improvement, and other lawful business purposes.

Aggregated or deidentified information does not identify you personally.

33. Changes to This Privacy Policy

We may update, modify, replace, or revise this Privacy Policy at any time.

Changes will be effective when posted on the website unless a different effective date is stated.

Your continued use of the website, submission of forms, communication with us, appointment requests, or receipt of services after changes are posted means that you accept the updated Privacy Policy.

34. Contact Us

If you have questions about this Privacy Policy, want to submit a privacy request, or want to contact Lumière Skin Studio about your information, please contact us at:

Lumière Skin Studio
Port St. Lucie, Florida
Email: help@lucie-lumiere.mnails.studio